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Freedom of Information Act 2000

Sanctuary Training

Freedom of Information Act 2000



The Freedom of Information Act was introduced in 2000 to provide a means of ‘public access’ to public authorities across the country. Who can make a Freedom of Information request, for what information and how does the process work? Take this course to learn about all the ins and outs of the Freedom of Information Act.


This course is intended for everyone who:

  • Anyone who works with or can access / view personal, confidential and / or sensitive information
  • Anyone who works for / with an organisation
  • Anyone who works / deals with the general public


This course details the principles and purpose of the Freedom of Information Act, explains key terminology, and helps you get a clear understanding of what information can be requested and in which circumstances a request can be challenged.

You will automatically get a course certificate on course completion – with your name, the CPD hours, the date and learning objectives.

The course contains additional resource materials, useful links and a refresher guide.


Once you’ve completed this course, you’ll have a knowledge of:

  • The principles and purpose of the Freedom of Information Act 
  • Key terminology associated with the Act
  • What a Freedom of Information Request is
  • What information can be requested, and what information is exempt
  • How and why an information request decision can be challenged

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